Legal

Written Complaint

Consumers may submit a written complaint about our services using the contact details below. We respond in writing within the statutory deadline.

How to Submit a Complaint

  • By e-mail: atriumgrhr@gmail.com
  • By post: ATRIUM ISTRIA d.o.o., Vrtlarska ulica - Via degli orti 8, 52100 Pula, Hrvatska
  • Please include your name, contact details, the service or project concerned and a clear description of the complaint.

Response Deadline

We will respond to a written consumer complaint in writing within 15 days from the date the complaint is received.

Trader Details

  • ATRIUM ISTRIA d.o.o.
  • OIB: 20690833037
  • Registered seat: Vrtlarska ulica - Via degli orti 8, 52100 Pula, Hrvatska
  • E-mail: atriumgrhr@gmail.com
  • Phone: +385 99 3018 171
Last updated: May 11, 2026